We offer a delivery service UK wide, however some areas and postcodes on the extremities are exempt. These include but are not limited to the Scottish Highlands, Scottish Islands, Northern Island, Isle of Wight, Isle of Man, Channel Islands, Scilly Isles. Please contact us prior to placing your order if you are unsure if we provide delivery to your area.
We do not currently offer international delivery on our items.
Please note there is a surcharge of £20 to Scotland and all TR postcodes in Cornwall. This surcharge will be added to your basket automatically on checkout.
Local Delivery Rates
If you live within approx. 25 miles of our showroom (CF44 0TJ), we can sometimes offer in house delivery at a discounted rate. Please contact us for a quote prior to your online purchase.
If you are purchasing multiple items to be delivered to the same address, please contact us as we can usually offer a reduced delivery price on the total amount.
Due to the large and heavy nature of the items we sell, we use a small group of independent specialist furniture couriers to carry out our deliveries.
For smaller items that can be easily packaged and boxed, we use DPD or UPS. We use a tracked and insured delivery service and will send you the tracking information so you can follow the progress of your delivery.
We’re also happy to work with your own chosen courier, just let us know when to expect collection and we’ll get your items ready our end for transport. Please note, we cannot accept any liability for damages or losses incurred once the item(s) have left our showroom.
Due to the large and heavy nature of the items we sell, we use independent specialist furniture couriers to carry out our deliveries. Most deliveries are carried out within 10-14 working days of ordering. Some areas of the UK are visited less frequently than others and, on some occasions, it may take slightly longer for your delivery to reach you. If you need an item by a certain date then please contact us before purchasing and we’ll do our best to accommodate this.
You are welcome to purchase items online and then collect yourself from our showroom at CF44 0TJ. Just select ‘Collection’ at checkout and let us know when you’re coming, and we’ll get the tea and biscuits ready!
We’re open 7 days a week, but please let us know you’re coming in advance.
Deliveries are usually made by a single courier so for large and heavy items please ensure there is somebody capable at the delivery address to assist our courier.
If you have any questions regarding delivery, then please do not hesitate to contact us on 01685 813594 (10am – 5pm daily) or email us; firstname.lastname@example.org